Privacy Policy

CapraTrail Studios LLP ("we", "us", "our") operates the website capra.llc and the Chaaq mobile application. This policy explains how we collect, use, and protect your information.

Information We Collect

We collect information you provide directly to us, including:

• Name and email address when you submit our contact form
• Project details and messages you include in inquiries
• Account information when you use our products (such as Chaaq)

We also collect certain information automatically, including:

• Device type, browser type, and operating system
• Pages visited and time spent on our website
• IP address and approximate geographic location

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Operate, maintain, and improve our products and website
• Send you relevant updates about our services (only if you've opted in)
• Comply with legal obligations

Data Sharing

We do not sell your personal information. We may share data with trusted third-party service providers who assist us in operating our website and products (such as hosting, analytics, and email delivery services). These providers are contractually required to protect your information.

Data Storage & Security

Your data is stored on secure servers provided by our infrastructure partners (including Google Firebase and Cloudflare). We implement industry-standard security measures to protect your information, but no method of transmission over the internet is completely secure.

Cookies

Our website may use essential cookies required for functionality. We do not use advertising or tracking cookies. Third-party analytics services may set their own cookies — you can control cookie behaviour through your browser settings.

Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your personal data
• Withdraw consent where processing is based on consent
• Lodge a complaint with a relevant data protection authority

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date.

Contact

If you have questions about this privacy policy, contact us at info@capra.llc.